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Privacy policy

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1. Data Controller

The entity responsible for the collection and processing of your personal data through this website is:

  • Identity: PANACA 2000, SL (Live in Costa Blanca)
  • CIF: B53517702
  • Address: CALLE SAN FERNANDO, NUM 12 PLANTA 6, 03002, ALICANTE (ALICANTE), Spain
  • Email: info@liveincostablanca.com

2. Purpose of Data Processing

We only collect personal data that you voluntarily provide through our online forms (General Contact Form, Property Enquiry Form, and Property Valuation/Selling Form). The purposes of processing are:

  • To answer your questions, requests, or enquiries regarding our properties.
  • To contact you regarding the valuation and potential sale of your property.
  • To send you commercial communications and property updates, provided you have given your explicit consent to do so.

We do not create automated profiles, nor will your data be used for any automated decision-making.

3. Lawful Basis for Processing

The legal basis for processing your data is the consent provided by you when filling out and submitting our forms and explicitly ticking the privacy policy acceptance box.

4. Data Retention Period

Your personal data will be kept for the duration necessary to manage your enquiry or business relationship, and subsequently for the period required by Spanish law to meet any legal liabilities.

5. Data Disclosure

Your data will not be sold, rented, or disclosed to third parties, unless there is a legal obligation to do so or it is strictly necessary to provide the service requested (e.g., notary public or legal advisors involved in a property transaction).

6. User Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate data or request its erasure when it is no longer needed.
  • Request the restriction of the processing of your data.
  • Object to the processing of your data.
  • Request data portability.

You can exercise these rights at any time by sending a written request along with a copy of your ID/Passport to PANACA 2000, SL at the postal address above, or via email at [Insert your company email here]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your rights have been violated.